Refund & Returns Policy

Introduction

Welcome to https://www.penstationhub.com. We value your satisfaction and strive to provide a transparent shopping experience. This policy outlines the conditions under which refunds and returns are processed.

Eligibility

• The product is defective or damaged upon arrival.
• The product does not match the description on the Website.
• The product is the wrong size, color, or model due to our error.

Return Process

• Notification: Contact our support team within 14 days via [email protected].
• Details: Provide your order number and clear photos/videos of the issue.
• Authorization: Wait for our return authorization and specific shipping instructions.
• Shipping: Pack items securely and ship back within 14 days of authorization.

Refund Details